Although we are still delivering Kick Ass Horror Tees & Collectibles everyday, the health & safety of our customers and staff continues to be our primary concern, and as a result we have altered our daily operations during this unusual time.
We are currently following guidelines set by the recent New York State mandate for non-essential businesses: Only one staff member is permitted to work in the warehouse during a shift to reduce any risk of spread (and have been instructed to stay home at the first sign of feeling unwell or uncomfortable). In addition our warehouse work areas are continually wiped down and sanitized at increased intervals.
In the meantime, the rest of our dedicated staff is safe and working remotely from home until advised otherwise by our state and local governments.
INTERNATIONAL DELIVERY: Recently there have been some unexpected shipping delays of our International deliveries as some orders may take up to 12 weeks to arrive as the postal service is moving slower during the outbreak. Although we try our best to ship our International orders as efficiently as possible, these delays have been hard to predict in this moment and we apologize for any inconvenience.
DOMESTIC DELIVERY: USPS delivery times have also been affected by the outbreak. Their standard 2-3 day domestic delivery windows have now been expanded 3-4 days.
If you have any questions about a current or future order, our customer service department is always here to help, please contact us at email@example.com.